Online systems, whether they be transactional websites, document management systems or email services, are at the core of business activity these days and all our clients depend on such systems being available and running smoothly at all times.
We deliver reliability, not through SLAs (although we offer these as well, of course), but through the provision of redundant systems so that if things go wrong with one system, another can take over.
Our thinking here is that SLAs are no guarantor of reliability. At most, they are an indication of intention. SLAs can, and are, broken; and the compensation that might be offered as recompense is neither sufficient, nor relevant. Our clients don’t want a guarantee of compensation should things go wrong: they just don’t want their systems to go down.
We run our own cabinet and servers at Telecity’s Meridian Gate facility in London Docklands, and also have space at Telehouse in the City of London.
Network connectivity is provided by Datahop and others, providing full network redundancy. We are also able to provide physical location redundant hosting, with failover between servers located at Telecity and Telehouse.
We specialise in redundant hosting, with hot, warm or cold failover systems depending on client requirements.
Our services include:
- Virtual Machine hosting
- Server co-location
- Website hosting (Apache, Microsoft IIS and Tomcat)
- Web application hosting (PHP, JSP)
- Web CMS hosting (Drupal, WordPress, Joomla)
- SQL Database hosting (Microsoft SQL Server, MySQL, Postgres)
- FileMaker Server hosting
- Hosted Microsoft Exchange services
- Hosted Blackebery Enterprise Server
- Hosted Microsoft SharePoint
- Alfresco Enterprise CMS hosting
- POP/IMAP/webmail email hosting
- DNS hosting
- Hosted backup services
Our services are monitored 24/7